Why does my Dunkin Donuts latte taste like soap?

rodgre's picture

Luckily, this morning's latte tastes fine, but very often, at least twice a month, I seem to hit the Dunkin Donuts drive-through at the wrong time and my latte tastes like soap and I can't drink it.

Has anyone else had this experience? I'm assuming it's because I'm one of the first few customers after the machine was cleaned, but I'm open to other suggestions.

I would still rather have my home-made lattes, but sometimes you are on the road, and you just can't steam the milk the right way in the car.

Roger

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Please tell me you at least go back and request a new one.
At 3 bucks a pop I wouldn't let that slide. Sounds like a horrible experience to me.


I'm out getting my abs airbrushed on...leave a message

JoeTaco's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I'm not going to get into the whole "Who makes the better cup of coffee," debate but things like that are the reason I haven't gone to Dunkin Donuts in years.

I guess you can say with some reasonable assurance that they are cleaning their equipment on a regular basis. Although obviously not as thoroughly as they should.

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Well their coffee DOES make good rinse water.

Joy's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I've been told that Starbucks is the more socially acceptable chain. Maybe it's time for a switch.

guavajelly76's picture

Re: Why does my Dunkin Donuts latte taste like soap?

i go to dunkins everyday and i never have an issue. you should def go back and ask for a new one as you should any place of business that you are not happy with there product.

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Well, I don't really vouch for socially acceptable trendy spots in re: to that, I just want some decent Joe...and I've yet to be impressed with Starbucks...maybe I go to the wrong ones. I have 2 local places that make some nice coffee / espresso...and they are comparable, if not cheaper, and I can get custom roasts and grinds...so it's a win-win.

R

robust's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Roger, apparently you are unaware of their new "berry- berry cinnamon soap explosion" flavor. It's still in the testing phase. Mmm...soapy.


Buttah lay to the bone, jackin me up.

Joy's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Haha, it's cool. I'm a dunkin's lover ever since they decided to set up shop in lil ol' Dudley, MA back in '98. I actually get a lil scared when I have to order at Starbucks because I suck at navigating their menu and usually end up with something that's not exactly what I wanted.
Sidenote: Have you seen those commercials for McCafe yet? Hilarious.
http://multimedia.boston.com/pub/m/20888270/mcdonalds_mccafe_intellectuals_commercial.htm
http://multimedia.boston.com/pub/m/20888271/mcdonalds_mccafe_hipsters_commercial.htm

What two local coffee places were you talking about? I'd like to check 'em out!

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Well, in Charlton, the long standing Moonstruck on Rte 20 (next to Ted's packie) if I want a quick trip with the Missus for a quick & tasty coffee and some funky decor, or, for some beans,

http://www.sturbridgecoffeeroasters.com/

Call ahead and see what they got, or stop in for a panini & espresso.

Nice.

duncan's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Ronaldo wrote:
Well, in Charlton, the long standing Moonstruck on Rte 20 (next to Ted's packie) if I want a quick trip with the Missus for a quick & tasty coffee and some funky decor, or, for some beans,

http://www.sturbridgecoffeeroasters.com/

Call ahead and see what they got, or stop in for a panini & espresso.

Nice.

what a cool looking building

Joy's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Oo excellent! I used to hang at Moonstruck when I was in high school. I'm definitely going to check out that Sturbridge Coffee Roasters when I'm over at Honest Town Octoberfest this weekend! I think I've been to their other location and they had ridiculous baked goods. Awesome looking cupcakes, if I remember correctly.

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

duncan wrote:

what a cool looking building

Yeah, my friend Kenny O's bedroom used to be the 2nd floor at the end...round bedroom, was real cool...the whole building got a rennovation (obviously)..some nice stuff going on on that block.

R

gigi's picture

Re: Why does my Dunkin Donuts latte taste like soap?

are they using a steam wand to foam the milk? a few years ago someone gave me a milk frother - it was a glass cylinder that had a thing like a blender blade on the end of a metal spoke. when you pumped the lid up and down, the blade spun and frothed up the milk. it was like magic and it was pretty cool, but the resulting foam tasted like soap. it was crazy. i never use it anymore. so maybe they are using some kind of mechanical foamy thing that's making for some soapy goodness?

or maybe they need one of those water wasting taps that they have over at starbucks to keep the soap out of the latte

KazamaSmokers's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I don't know what it is, but it does seem DD's coffee has gone downhill in the past two years or so. It seems to have more of a sour-ish aftertaste. I find Tim Horton's has better coffee lately.

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Where is the closest Tim Horton's?

JoeTaco's picture

Re: Why does my Dunkin Donuts latte taste like soap?

There's one in Scarborough, ME on Route 1 but thats kind of a long drive for a cup of coffee.

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I usually hit a Tim Horton's in Westerly on the way to the beach....

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Neither of those locations to me any good. I may as well drive to Quebec.

KazamaSmokers's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I think there's one in North Smithfield. They're all over Rhode Island because TH bought out the Bess Eaton chain.

tnovick's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I wonder if it has any connection with why their iced tea tastes like coffee? I was happy to see them come out with iced tea this summer, and then I tasted it. If I'd wanted an iced coffee, I would have ordered one!

Stacy's picture

Re: Why does my Dunkin Donuts latte taste like soap?

tnovick wrote:
I wonder if it has any connection with why their iced tea tastes like coffee? I was happy to see them come out with iced tea this summer, and then I tasted it. If I'd wanted an iced coffee, I would have ordered one!

BECAUSE IT IS COFFEE! Ha! I ordered a tea last week and they accidentally gave me iced coffee with lemon. GROSS!

mscrystallee's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I have never had a good experience with any "special" drink at DD's I have only ordered there because that was the only option, but honestly if you are not getting a French Vanilla Extra Extra (like all the pansies drink) then they are LOST with what to make. KISS- when it comes to DD's

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Does the Coolata count as a "special" drink? Because those are a little slice of awesome.

zippyzero's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I've recently converted to Starbucks. A venti Pike.

Delicious.

Fanny's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Jumpin Java - Peppermint Patty with an extra shot. Oh. My. Lord.


Hi! :-)

deseeded's picture

Re: Why does my Dunkin Donuts latte taste like soap?

+ = :-)


Passion is inversely proportional to the amount of real information available.

JoeTaco's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Deseeded,what time does your drive through open?

(That sounds dirty, don't it? Respond accordingly)

Wirrlygirl's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I've had soapy tasting coffee from Dunkin Donuts several times. yuck. I try not to go there anymore since it can be so inconsistent.
If your looking for something mild and smooth try Boston Donuts, there's a location on park ave. A friend discovered it back in the spring. Its been a great alternative to D.D. they use New England Coffee Company and I've never had a complaint.


"Anything that you could ever want or be you already have and are"

tnovick's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I'll second the Jumpin' Juice Java recommendation. I've been getting that peppermint Oreo smoothie concoction that might as well be a sundae.
But then I don't even pretend to drink coffee!

deseeded's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I like to grind it out before I shower, so usually around 5:30-6am.

(How was that?)

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

deseeded wrote:
I like to grind it out before I shower, so usually around 5:30-6am.

(How was that?)

TOO MUCH INFORMATION!

KazamaSmokers's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Here's a strange question: I've stopped at DDs all over the place - from here to Bristol County - and almost invariable the person who waits on me is Russian. What's the deal with that?

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I don't think it's Russians as much as Bosnians/Serbians. Lots of immigrants from there right now I do believe. As someone who knows, a place can hit an immigrant pipeline. This cousin gets that cousin a job and all the sudden you look around and you have a cultural community center. I have seen this happen at my job with Salvadorians and a country in Africa that escapes me right now.

Remember Orange Julius in the 80's? Almost always staffed by Asians.

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Because in Russia, Donut dunks you.

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

Ronaldo wrote:
Because in Russia, Donut dunks you.

"In Russia" jokes never get old. :)

Ronaldo's picture

Re:does my Dunkin Donuts latte make me look fat?

gaberollins wrote:

"In Russia" jokes never get old. :)

Stacy's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I returned my Iced Tea this morning and threw away 1/2 of a small coffee. Time for a change. Grrrrr.

gigi's picture

Re: Why does my Dunkin Donuts latte taste like soap?

for a couple of years everyone who waited on me was albanian...either it was a kid i had in school, or his brother, or sister, or mother, or someone related. sometimes i'd look in there and it would be half of my 3rd period class behind the counter. and they would never ever charge me. ever. eventually i started feeling so guilty about all the free coffees that i stopped going to dunkin donuts altogether. i haven't been there in years so i don't know if it's still the same or not

JoeTaco's picture

Re: Why does my Dunkin Donuts latte taste like soap?

You can never go back to that Dunkin Donuts, Gigi. In Albanian after someone is offered free coffee three times and accepts it ,they become property of that Albanian family. By Albanian law, which I believe applys in most Dunkin Donuts and their surrounding parking lots, you are an Albanian slave.
This may be remedied by a blood letting of a horned goat like the one on Skanderbeg's helmet. I'll have to check my Albanian law books in my basement. For now stay the hell out of DnD unless you want to be rolling dolmas for 15 hours a day.

gaberollins's picture

Re: Why does my Dunkin Donuts latte taste like soap?

JoeTaco wrote:
You can never go back to that Dunkin Donuts, Gigi. In Albanian after someone is offered free coffee three times and accepts it ,they become property of that Albanian family. By Albanian law, which I believe applys in most Dunkin Donuts and their surrounding parking lots, you are an Albanian slave.
This may be remedied by a blood letting of a horned goat like the one on Skanderbeg's helmet. I'll have to check my Albanian law books in my basement. For now stay the hell out of DnD unless you want to be rolling dolmas for 15 hours a day.

Word has it it's either slavery or eat one of those Dunkin Donuts pizzas.

deseeded's picture

Re: Why does my Dunkin Donuts latte taste like soap?

I was curious about those Dunkin flat bread sandwiches, but then asked "If you never purposefully buy things from Dunkin Donuts, why start now?"

Ronaldo's picture

Re: Why does my Dunkin Donuts latte taste like soap?

deseeded wrote:
I was curious about those Dunkin flat bread sandwiches

Yeah, pre-cooked eggs are pretty gross. All fast-food "eggstuffs" are pretty gross, be it the McEgg loaf or the BK sponge-egg sheet or the DD eggwhite-foam sheet. All nasty.

Ron